Milpara Community House is a Services Australia Agent. A place where people in rural and regional areas can get help with Medicare, Centrelink and other government services. Our friendly staff Leisa, Val and Ruth are here to help, it’s a free service to you. You, or with their assistance, can use the computers to login to your myGov account and get things done on the spot.
We will be Closed Christmas - New Years. Opening Friday Jan 2nd
When:
Monday – Friday
9.30 am – 2.30 pm
Closed Public Holidays
Where:
Lower Floor Office 2
Korumburra Community Hub
15 Little Commercial Street Korumburra
Do I need an appointment? No, we don’t make appointments. You may need to wait until the agent is ready to see you.
How long will it take?
We don’t know, our agents help people to the level they need.
Can I speak to someone from Services Australia? Yes we have a phones available for self service or if you need to speak directly to a Services Australia Service Officer.
What can I do there? You’re welcome to access self service or our agents can assist you to:
- use internet enabled computers and printers
- access free Wi-Fi without a password
- call Services Australia services using the phone provided
- scan, copy, print and upload documents
- verify identity documents
- access online information about payments and services
- set up and access digital services
- find online information about payments and services
- get a referral to other services
What we can’t do: We are here to provide a Services Australia agent only. We are not Services Australia staff. This means we can’t make payments or any decisions about payments. We cannot review, assess or vary payments. We can not complete or submit claims on your behalf – we can assist you to do this for yourself.
Customer Feedback
“I get very anxious and find it over whelming, staff here are friendly and helpful.”
“Doing ‘it’ over the phone, I don’t trust that it gets done, here I can see it is done and I get help.”
“People here take the time to help – I don’t fell rushed and get confused, elsewhere they make me feel stupid”